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[Recording] Transforming Customer Education from Product-based Learning to Persona-based Learning
October 21, 2021
This event is passed it is free to access, sign up to receive the access passwordPresented by LearningMate
Join LearningMate’s Vice President of Corporate Learning Solutions, Stephanie Sullivan, for a webinar where you’ll learn how to shift your commercial education focus from “product” to “person.”
No two learners are alike, and their product education shouldn’t be either. Learn how a global medical device manufacturer is turning the “one size fits all” product education model on its ear while developing persona-driven learning for its customers that contextualizes product education within the clinical outcomes they are responsible for on the job.
The result? Customized learning paths that reduce time on training (TOT), reduce time to value (TTV), and increase knowledge transfer.
During this webinar, you will learn how to:
– Identify what persona-based learning is and how it delivers a more engaging, impactful, and effective learning experience than product-first learning.
– Analyze the concept of a learner persona and discuss ways to segment personas in various education settings.
– Consider the impact persona-based learning has on content development processes and articulate actionable steps towards a Reusable Learning Object (RLO) model.
Event Details & Registration
This webinar recording is free to access. Please sign up to receive your access password.
Stephanie Sullivan
Vice President, Corporate Learning Solutions, LearningMate